We all know how important our relationship with our customers is to our continuing business. Gary, who works as a Driver Trainer at Ciceley Commercials, has been commended by his colleagues for going that extra mile in building trust and confidence in our product. Gary recently worked with a customer who was used to dealing with another manufacturer and wasn’t happy to leave home every morning for a Mercedes-Benz Actros!
Determined to change the customer’s opinion of our brand, Gary dedicated himself to providing one-to-one coaching and telephone support. Forward thinking Gary monitored Fleetboard to see if his customer had had a bad day. He would then pick up the phone to his customer to see how he could help.
Due to the excellent relationship between Gary and the driver – the driver contacted Gary one Sunday to let him know he had achieved 15 mpg and was thrilled. This was soon followed by another call one Saturday afternoon, when Gary was at a wedding reception, to say he had achieved 17.1 mpg on a run and was ecstatic!
Through Gary’s coaching and support he converted a driver who was demotivated to have been taken out of his usual truck and apprehensive about an Actros. Thanks to Gary, this driver now wants to drive nothing else.
What an unbelievable weekend at knockhill! Incredible team effort from everyone involved. One that will live long in the memory! #btcc #plato #winningteam #knockhill #scotland @catacleanuk @plato.racing @adammorgan33
Come to our Bolton site where we have cars! Stock available, test drives available upon appointment! Call us on 0333 014 6181 for more information! #usedcars #usedvan #ev #hybrid #mercedesbenz
Are you a driven sales professional looking to take the next step in your career? Join our award-winning Truck Sales Team at Ciceley Commercials in Blackburn.
This is your opportunity to represent one of the world`s leading commercial vehicle brands while working for a family-owned business with over 50 years of success.
Read the full job description on our website and apply now.
A huge thank you to everyone who stopped by the Ciceley Commercials stand at Truckfest Scotland 2026. It was fantastic to meet so many new faces, catch up with familiar customers and have some brilliant conversations over the two days.
There was plenty of interest in our exciting new Eurocentral development, with lots of visitors keen to hear about the progress of our new site and what it will bring to customers across Central Scotland.
A big thank you to everyone who helped make the weekend such a success, and to all our customers, partners and visitors for taking the time to come and see us.
Take a look through some of our favourite moments from the weekend below! 📸
An unforgettable weekend at Truckfest Scotland. Our first with our own stand. A big thank you to everyone that came over and said hello. See you again next year! #truckfestscotland #edinburgh #truckshow #truck #erasure
